Effective Date: September 23, 2024

Welcome to Transformation Transportation. These Terms of Service govern your use of our website and services. By accessing or using our site, you agree to comply with and be bound by the following terms and conditions.

1. Services Overview

Transformation Transportation provides specialized transportation services for young adults with autism. Our services are tailored to meet the unique needs of each passenger, including safe, reliable, and compassionate transportation to and from various locations such as day programs, therapy sessions, and community outings.

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2. User Responsibilities

As a user of this website, you agree to:

- Provide accurate, complete information when booking consultations or using our services.

- Ensure that all documentation, including service agreements and waivers, is completed and submitted in a timely manner.

- Respect the rights, privacy, and safety of other users and our staff.

3. Booking and Payments

Consultation and Booking: All transportation services require an initial consultation to assess the specific needs of the passenger. Bookings should be made at least [insert time frame] in advance to ensure availability.

Payment Terms: Payments for services must be made according to the terms outlined in your service agreement. Failure to make payments on time may result in suspension or termination of services.

Cancellation Policy: Clients must provide at least [insert time frame] notice for any cancellations. Cancellations with less notice may incur a fee.

4. Safety and Service Limitations

Passenger Safety: Our drivers are trained to handle a wide range of needs, ensuring that all passengers are transported safely and comfortably. However, we require families to provide accurate information regarding any specific behavioral or medical needs that may affect transportation.

Service Modifications: Transformation Transportation reserves the right to adjust routes, schedules, or services due to factors such as weather, safety concerns, or vehicle availability. In such cases, families will be notified promptly.

Driver Conduct: All drivers are required to maintain professional behavior and follow strict safety protocols. Any concerns regarding driver conduct should be reported immediately to our office.

5. Privacy and Confidentiality

Transformation Transportation values your privacy and is committed to protecting any personal information shared with us. All personal and medical information provided by families will be kept confidential and only used for the purpose of providing transportation services.

6. Termination of Service

Transformation Transportation reserves the right to terminate or suspend services for any of the following reasons:

- Non-payment or repeated late payments.

- Failure to provide signed documents or necessary information.

- Behavior that poses a safety risk to the passenger, driver, or other passengers.

7. Limitation of Liability

Transformation Transportation strives to provide safe and reliable services; however, we are not liable for any damages, losses, or injuries that occur while using our services, except as required by law. Families are encouraged to communicate any concerns or specific requirements that may impact the safety of passengers.

8. Dispute Resolution

In the event of a dispute regarding our services, we encourage clients to contact our office to resolve the matter. If the issue cannot be resolved internally, it may be subject to mediation or arbitration as per applicable laws.

9. Changes to Terms of Service

Transformation Transportation reserves the right to modify these Terms of Service at any time. Changes will be effective upon posting on our website. We encourage users to review the terms regularly to stay informed of any updates.

10. Contact Information

If you have any questions or concerns about these Terms of Service, please contact us at:

(800) 624-2908

admin@transformationtransportation.com

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By using our website and services, you acknowledge that you have read, understood, and agree to these Terms of Service.